Neural Technologies' risk management software applications provide organisations with complete risk management capability throughout the customer acquisition and retention cycle, ensuring the most profitable customers are targeted, accepted, monitored and analysed from the initiation of service through to collection of payment.
Neural Technologies' Minotaur suite comprises a range of products that empower organisations to improve bottom-line profits in the following areas:
- Assessing customers for bad debt/fraud at application stage (originations)
- Managing credit risk throughout the customer lifetime
- Identifying and reducing fraud from customers, outsiders and employees
- Streamlining collections procedures
- Locating debtors quickly and efficiently
- Managing customer attrition/churn
- Optimising marketing efforts
- Extracting maximum profit from existing customers through cross selling & up-selling
- Ensuring all revenue generated is correctly billed or accounted for
Telecoms Software For Risk Management
The telecommunications' landscape is ever changing, fuelled by deregulation, competition, mergers, acquisitions and partnerships. In such a tough marketplace, optimising revenue per customer (ARPU) has become an increasingly important consideration for commercial success.
Neural Technologies' telecoms software solutions enable telecommunication service providers to successfully address their risk management issues and to improve their profitability in a number of ways:
- Acquire and retain good customers
- Increase retention and loyalty
- Reduce fraud and bad debt
- Optimise network performance
- Minimise revenue leakage
- Optimise collections performance
- Ensure all revenue generated is correctly billed or accounted for
Neurals telecoms software for risk management includes solutions for:
- Telecoms bill Shock
- Telecoms bad debt & credit risk management
- Telecoms credit originations
- Telecoms fraud management
- Telecoms collections optimisation
- Telecoms skip tracing / gone aways
- Telecoms customer intelligence
- Telecoms revenue assurance
Fraud poses a massive challenge for many organisations, impacting greatly on bottom-line profits, causing negative publicity and eroding customer and shareholder confidence.
Minotaur Fraud Management solution provides comprehensive protection against a multitude of fraud types. It empowers organisations to detect fraud, whether the source is internal, external, customer, partner or dealer.
Minotaur combines multiple approaches, including neural predictive analytics, behavioural modelling, link analysis and identity matching techniques. It uses these, in conjunction with business rules, to profile customer, dealer, transactional and network activity to highlight any irregularities that could be indicative of fraud.
The solution benefits from a several stage detection process to deliver more accurate fraud detection, significantly reducing false positive rates. A powerful case management environment facilitates the process of case analysis, investigation and subsequent actions.
Minotaur Fraud Management solution can be deployed in-situ at the customer site or accessed via the Cloud.
Examples of fraud types managed by Minotaur Fraud Management Solution:
